The Telephone Game at Work

Thoughts on strategy, part three: In corporate life, miscommunication isn’t a game; it can erode value and dilute culture.

In part one of my “thoughts on strategy,” I argued that strategy belongs at the point of revenue, so the loop from signal to decision to evidence gets shorter.

Strategy at the Point of Revenue

In part two, I framed the strategist’s job as relieving pressure points so flow returns.

The Strategist as Pressure Relief

This week—part three—we look at communication itself: how messages travel.

The “telephone game” I loved as a kid is a useful lens. It’s entertaining on a playground. In corporate life, the same drift can quietly erode value and thin culture.

Let’s explore and wrap up the series.